SpinRise Privacy Policy

At SpinRise, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we at SpinRise Casino collect, use, store, and safeguard your information when you visit spinrise.com, register an account, or use our gaming services. By accessing our platform, you agree that we may process your data as described below. Our casino is operated by Metlait SRL under a licence issued by the Tobique Gaming Commission, and we comply with applicable data protection standards across our target markets.

Information We Collect

When you create an account or search for "SpinRise login" to access your profile, we collect several categories of information necessary to provide our services and comply with regulatory obligations.

• We gather registration data, including your full name, date of birth, email address, phone number, and residential address
• We collect payment and transaction details when you make a deposit or request a withdrawal through our supported methods
• We track your gaming activity, including games played, wagers placed, and bonus usage, to improve our services
• We record technical data such as IP address, device type, browser information, and login timestamps
• We may request identity verification documents (KYC) before processing withdrawals, as required by our licence

How We Use Your Data

We at SpinRise use the information we collect for legitimate business and compliance purposes. Our Spin Rise platform relies on this data to deliver a secure and personalised gaming experience.

• We use your data to verify your identity and age, ensuring you meet the eligibility requirements to play at our casino
• We process your payment information to facilitate deposits and withdrawals, including crypto transactions
• We analyse your gameplay to tailor promotions, such as a SpinRise bonus code offer or loyalty rewards
• We use your contact details to send account notifications, security alerts, and, where permitted, marketing communications
• We monitor activity to detect fraud, prevent money laundering, and comply with anti-fraud regulations

Marketing Communications

If you consent, our SpinRise team may contact you with information about a Spin Rise no deposit bonus, free spins offers, or VIP promotions. You can withdraw this consent at any time by updating your account preferences or contacting our support team.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Spin Rise casino website efficiently. Cookies help us remember your preferences, keep you logged in, and understand how players interact with our games and promotions. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with trusted partners who help us run our operations.

• We share data with payment processors to complete your SpinRise deposit or withdrawal requests
• We provide information to identity verification providers to fulfil KYC obligations
• We disclose data to regulatory authorities, including the Tobique Gaming Commission, when legally required
• We work with game providers and software platforms to ensure fair play and accurate reporting
• We may share information with fraud prevention and anti-money laundering services

Data Security

Our SpinRise Casino platform employs industry-standard encryption, secure servers, and access controls to protect your personal data from unauthorised access, loss, or misuse. We regularly review our security measures to maintain a safe environment for players who search for "spinrise casino" and trust us with their information. While we take extensive precautions, no system is completely immune to risk, and we encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and regulatory requirements. Account information is typically kept for a period after account closure to comply with anti-money laundering laws and licensing obligations. Once retention periods expire, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We at Spin Rise respect these rights and will respond to valid requests in a timely manner.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing activities
• You may request a copy of your data in a portable format

To exercise any of these rights, please contact our support team via live chat, available 24/7, or email us at support@spinrise.com.

International Data Transfers

As our SpinRise platform serves players across Germany, Austria, Switzerland, Australia, Canada, New Zealand, Italy, Norway, and Mexico, your data may be transferred and processed in countries outside your country of residence. We ensure appropriate safeguards are in place when such transfers occur, in line with applicable data protection laws.

Restricted Jurisdictions

Please note that our services are not available to residents of certain restricted countries, and site access from Germany is not permitted under our current terms. If you are located in a restricted jurisdiction, we are unable to process your registration or collect your data for account purposes.

Children's Privacy

Our SpinRise Casino services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and we verify age during the KYC process before allowing withdrawals.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page regularly. Continued use of our SpinRise casino account after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise your privacy rights, please reach out to our dedicated support team. We offer live chat support 24/7, along with email and a contact form, so you can get assistance whenever you need it.

• Email: support@spinrise.com
• Live Chat: available 24/7 directly on our website
• Contact Form: accessible through your account dashboard